Hosted CTI
 

  1. UNLIMITED NATIONWIDE CALLING

    • Unlimited Local and Long Distance Calling anywhere within the continental US, with competitive international rates

  2. MORE THAN 50 STANDARD FEATURES

    • The phone system offers a full range of standard features including: Hold, Transfer, Conference Calling, Park, Extension Dialing, Speed Dials, etc.

  3. VOICE MAIL WITH EMAIL INTEGRATION

    • Every individual can retrieve and manage Voice Mails from their Telephone or Email account

  4. PERSONAL WEB PORTAL

    • Individuals can mange the functions and features of their phone from any Broadband internet connection anywhere in the world through a personalized Web Portal. The Portal provides…

      • "Click to Dial" to initiate a phone call from a laptop or computer with the point and click of a mouse

      • Call Logs of Missed, Received and Dialed Calls

      • Integration with Microsoft Outlook

      • Remote office capability

  5. MICROSOFT OUTLOOK INTEGRATION

    • Manage incoming and outgoing calls through your Microsoft Outlook database

      • Screen Pops with the actual Outlook Contact Card appear when making or receiving calls - providing ability to record notes, schedule activities and input information directly into the Contact's Data Card

      • The Screen Pops automatically synchronize with you MS Outlook Database

    • "Click to Dial" to initiate a call from MS Outlook with the point and click of a mouse

  6. CELL PHONE INTEGRATION

    • Never miss a call as incoming calls will simultaneously ring an individual's desk phone and cell phone, home phone, or any other phone

  7. SOFT PHONE CAPABILITY

    • Enable Engineers or highly mobile personnel to use Laptops as their personal telephones.

    • Calls can be made, received, transferred and conference from a Laptop or PC, anywhere with broadband internet connection.

    • Soft Phones can be DIDs or extensions that integrate into the enterprise phone system

  8. MUSIC / ADVERTISING ON HOLD

    • Provide callers with an informative and promotional message about your company when placed on hold.

    • Messages can be changed daily or pre-recorded as WAV files that can be uploaded when desired

  9. AUTO ATTENDANT

    • Provide callers with a courteous and professional greeting during busy times and after hours

    • Provide callers with several options, such as…

      • Press "0" for an Operator at any time

      • Press "1" for Dial By Name Directory

      • Press "2" for Engineering, Sales, Service, etc.

    • Set up separate greetings for regular business hours and after hours

    • Easily record greetings daily, or build a library of greetings that can be uploaded when desired

  10. NETWORK MULTIPLE GEOGRAPHIC LOCATIONS

    • Telephones can be deployed in numerous geographic locations can be integrated into your enterprise's phone system configuration, over a broadband internet connection

  11. PERSONAL PHONE NUMBERS

    • Every individual receives a direct inward dial (DID) phone number that enables callers to reach the individual without having to go through a receptionist or Auto Attendant. Additionally, every individual receives an extension that is integrated into the enterprise phone system